We aim to process and dispatch your order within 24 hours once the order is confirmed. You are requested to be available on the provided contact number so our team can reach you.
Please note that if the item(s) on your order are unfit for dispatch due to quality or any other reason, they will not be shipped or will be shipped partially. You will be informed via phone or email in case a shipment is delayed due to any given reason.
COD orders are verified via telephone or email before dispatching. However, in case of repeat customers, Clearance sale and other promotions orders may be processed without telephonic verification.
The estimated average delivery time across Nigeria is 2 to 4 working days.
Please note that during sale delivery time may exceed due to high volume order log.
The estimated delivery time for an international order is 3 to 7 working days after the order has been dispatched.
**These are expected delivery times and are not guaranteed. In case if there are any changes, we will duly inform you via phone calls/emails
The tracking number you receive from us in an Order Status email can be used to track the order on DHL’s website (www.DHL.com). You may also track your order on our website (login is required).
Charges for all international delivery vary from country to country depending on city, state, country and locality. To calculate shipment charges you can select any product and checkout with your delivery address to calculate the estimated delivery charges (doesn’t include any taxes & duties).
Taxes & Duties:
Please note that international orders may be subject to taxes & duties and will be the responsibility of the customer. Any applicable duties or fees will be collected at the time of order delivery.